Getting your message through sounds simple but can be extremely frustrating and difficult. Difficult people, misunderstandings, different styles and mindsets can all get in the way. Learn to overcome these obstacles and communicate in a way that is clear, non-threatening and encourages constructive two-way dialogue.
Go beyond the basics and understand the underlying factors that both help and hinder communication. Learn to appreciate differences and talk to others in a way that they will hear, appreciate and support what you are saying. Communicate in a way that increases your ability to plan, problem solve and make decisions with others.
Become aware of how you impact people – your thinking, body language, tone and words. Apply new ways of working with others remove barriers and facilitate mutual understanding. Practice managing difficult conversations in ways that promote working together to resolve issues and problems.
Course Objectives:
- Understand how you impact others and where you get in trouble
- Communicate in ways that promote mutual understanding and two-way dialogue
- Overcome obstacles and manage difficult conversations
Topics include:
- Communication styles and how we impact others
- Mindsets and how they influence our listening and understanding
- Communicating across different style and thinking
- Using non-threatening body language and tone to promote trust
- Shfiting out of negative, critical communication patterns
- Redirect conversations to focus on shared goals and possibilities
- Effectively managing difficult conversations
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Event | Date | Price |
|---|---|---|---|
| Communicating for Results |
Oct 15, 2009 | 385.00 | |
| Communicating for Results |
Dec 08, 2009 | 385.00 |
