Leadership is a relationship between those who aspire to lead and those who choose to follow and any discussion of leadership must attend to the dynamics of this relationship.
Barry Posner
Every business today is a relationship business. The effectiveness of your leadership and ability to achieve results, depend upon relationships — with customers, co-workers, support services, direct reports and senior managers. Critical to your success is your ability to build trust, manage differences and solve difficult problems. Learn to build relationships that increase mutual understanding, commitment and a willingness to go the extra mile to make great things happen.
This program goes beyond strategies for influencing the behavior of others to provide a process for creating clear communications, effective collaboration, and relationships that achieve results. Faculty will help you develop better relationship skills. You will learn to recognize your own assumptions and judgments and to reframe situations to gain a broader perspective. You will be introduced to a series of sequential, step-by-step frameworks for building new relationships and improving existing ones.
As you focus on the three cornerstones of successful relationships — knowing yourself, developing shared goals and building mutual trust and respect — you'll improve your interpersonal skills. Learn to avoid putting up barriers to building positive, proactive work relationships. Work on one of your current relationship challenges and receive individualized feedback on your approach from faculty and peers. You'll leave with a solid understanding of how to transform ineffective patterns, resolve difficult relationships, and build highly collaborative alliances throughout your career.
Course Objectives:
- Increase your awareness of the key factors that build trust and mutual understanding
- Understand how your actions and mental models might be blocking your effectiveness
- Develop skillls for approaching people and building positive, productive work relationships
- Immediately transform work relationships to improve communications and results
Topics include:
- Building relationships versus influencing people
- Sources and foundations of trust
- Eliminating threats and barriers to positive relationships
- Using inquiry and listening skills to promote dialogue
- Building on a base of shared goals and mutual interests
- Resolving differences in thinking, priorities and mindsets
- Collaborative problem solving and conflict resolution
- Application to an immediate relationship challenge
 | Dates | Price |
|---|---|---|
| Nov 19, 2009 |
385.00 | |
| Dec 10, 2009 | 385.00 | |
